What is Ellie Care?

We are the new Telecare
for families and businesses

An integral solution for remote care and monitoring that accompanies people in their daily life, detects risk situations and activates immediate help when needed most.

The Process

How does it work?

We offer a more preventive, shared and personalized care experience.

01
📊

We capture information

  • Physiological
  • Socio-affective
  • Cognitive
02
🔔

We generate Alerts

  • Personalized
  • Preventive and reactive
03
👨‍⚕️

We activate Assistance

  • 24/7 Monitoring Center
04
👪

We notify the Help Network

  • Family
  • Friends
  • Whoever you choose
Our Solution

Smart Telecare and Remote Monitoring

A complete and simple ecosystem of care and remote assistance, through a Samsung smartwatch and your WhatsApp, integrated to a 24/7 monitoring center and your Help Network.

Ellie Watch Samsung
📲
No phone requiredWorks autonomously through our eSIM technology
🚨

Security

  • SOS Button
  • Insecurity Button
  • Fall Detector
💓

Physical Health

  • Vital Signs
  • Physical Activity
  • Sleep
  • Nutrition
👥

Unwanted Loneliness

  • Early identification of social isolation
  • Activation of support network
💖

Mental Health

  • Anxiety
  • Depression
🧠

Cognitive Health

  • Alzheimer
  • Parkinson
📍

Geolocation

  • On demand
  • In case of event
We work with the best

Our Partners

We collaborate with global leaders in technology, health and research to offer the best service.

Samsung
Harvard
América Móvil
Amazon Web Services
Mtech
Addiuva
Canary Speech

Compliance Certifications

We meet the highest standards of data privacy and security

All your information, always at hand

All your information available from the web and your phone

Measured variables and trends, event history, smartwatch usage information, management of your information and the help network, and much more…

  • Measured variables and trends in real time
  • Complete history of events and alerts
  • Help Network management
  • Access from web and mobile app
Family Portal mobile + Web B2B Portal of Ellie Care
Real Impact

Ellie Care in numbers

0+
Users protected
across Latin America and Europe
0
Countries with presence
and still growing
0M+
Health variables measured
in real time
0%
Highly satisfied users
based on our NPS surveys
Testimonials

What people say about us

Real stories from families and businesses who trust Ellie Care every day.

"Since my mom uses Ellie Care, we sleep peacefully. Knowing someone is there 24/7 is invaluable."
M
Maria L.
User's daughter, Buenos Aires
"The monitoring service helped us act fast when my father had a fall. They saved his recovery."
J
Juan P.
User's family, Madrid
"We implemented Ellie Care as a corporate benefit and the impact on workplace culture was immediate."
L
Laura M.
HR Director
Recognition

Awards and Recognition

🏆
Finalist
Zurich Innovation Championship
2024
🏆
Winner
Silver Economy Forum
2025
🏆
Winner
Best Remote Monitoring Platform Latinamerica
2026
🏆
Finalist
Human MMB
2025
Our Values

What drives us

The principles that guide every decision and every interaction at Ellie Care.

💜

Empathy

We put ourselves in your shoes. Every feature is designed understanding the real needs of our users and their families.

🏆

Professionalism

Our assistance center is staffed by trained professionals who respond with expertise and dedication, 24/7.

💡

Innovation

We leverage cutting-edge Samsung technology and AI to deliver smarter, more proactive care solutions.

☀️

Warmth

Technology with a human touch. We believe care should feel personal, close and comforting.

Simplicity

No complexity, no smartphone required. Designed to be easy for everyone, regardless of age or tech skills.

💪

Trust

Available 24/7, 365 days a year. When you need us, we will be there. Always.

Experience Ellie Care
in action

Get in touch for a personalized demo or to answer all your questions about how Ellie Care can protect your loved ones.

Contact Us →
Contact